how do i contact amerigas corporate office?
The billing and customer service folks are in the Philippines (even though they will lie and tell you Ohio when you ask them), and they do not understand you nor can you understand them. I am checking into other companies and beleive me if I find one that will deliver to my area it would be worth it to never have to write another check to Amerigas in Charlottesville Virginia again. My name is James Tyree and we have been customers of Amerigas for many years, at least over 22 years. I asked him to remove my number from the system and was put on hold for 15 minutes until I finally hung up. Pick up tank issue check for unused propane! Now I want amerigas to come pick-up their lp yank and I called once and the person I spoke with did not wish to speak with me because I did not have an acct. Email. This complaint was posted by a verified customer. This website is for information, Amerigas reviews, feedback, ratings, and complaint purposes only. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. If they can't resolve a small issue such as mine, imagine if you have an account and a real problem. 2023 AmeriGas Propane, Inc. All Rights Reserved. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Required fields are marked *. I just wish your company had more respect for its customers. I am not paying for removal of a tank that I have been renting for years! (610)456-6297, Arnab Mukherjee They over-charge customers, their meter readers DO NOT know how to properly read On or about January 7th I called Amerigas for a refill on my tank. (business & personal). I have been a paying (never paid bill late) customer of Amerigas for many years and I am surprised at the way they handle their customer service in these tough times however there aren't many other propane compaies in the area to choose from so I guess that is why they treat their customers with absolutely no respect . ComplaintsBoard.com is a leading complaint resolution website on the Internet. This complaint was posted by a verified customer. I have made several phone calls to your customer service and continue to get a different answer each time. As a matter of policy, BBB does not endorse any product, service or business. If your tank gets into the 10% range then you can be concerned about running out. No credit card required. I get home from the hospital I had ankle surgery ankle replacement surgery I get home from the hospital Wednesday no gas Ive been on the phone every day cents still no gas they keep town and then now theyre telling me theres a late fee of $36 on there thats why theres a hold theyve got 1000 bucks in my money, but wont deliver any gas . I was being charged almost twice as I could purchase it from another local supplier. Emails found on company website fb@amerigas.com 100% Support 0 0 chris.ransom@amerigas.com 94% sales 0 0 Emails found on 3rd party websites Ever since the company went from Northern Energy it has created havoc for Many customers. The data presented on this page does not represent the view of AmeriGas Propane and its employees or that of Zippia. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. The latest complaint Failure to close account and pick up tank. I liked Admiral propane before Amerigas bought them out. See if AmeriGas Propane is hiring near you. 5 free lookups per month. Ms. Alex Mejia, Customer Service Specialist. 1-800-263-7442. We are on auto-fill, however, that quit working in December. I was advised I'd receive a refund within 10 business days. This will surely increase the credibility of your complaint. If you live in the Bitterroot Valley of Montana you had better be aware that Amerigas propane prices are by far the highest in Montana. Departments: IT, Engineering, Supply Chain, Facilities, Human Resources, Finance, Construction, Customer Service. We have called numerous times regarding the delivery of propane. Overview AmeriGas is a retail propane distribution company. was resolved on Dec 21, 2022. they want me to pay for the replacement! UGI also operates interstate and intrastate transmission and natural gas storage assets in the Marcellus Shale. Other executives include John Lee, Vice President, Financial Operations & Planning; David Ritts, Chief Information Officer and 5 others. Find contact details for 700 million professionals. Every time, we were assured we would get a delivery the next day. Im pretty much at my wits and I dont know what to do at this point. This review was chosen algorithmically as the most valued customer feedback. I then went out to check the tank level. Subject. Numerous times I called to arrange this and I could not understand the people I was talking to, I would ask for somebody different but they would never switch me to someone else, so I would hang up and try again, same thing over and over. I always prepay my gas for the winter. Desired outcome: I HAVE BEEN A LOYAL CUSTOMER FOR 23 YEARS AND HAVE NEVER NEEDED ANYTHING FROM YOU AND WHEN I DID YOU FAILED ME. What happens when you have 2 vision plans? You cannot even talk to someone local like you used to, all calls go to a call center somewhere is the midwest. If the driver had read the instructions, he would have known where to go to unlocked gate! I'm a New Customer I'm an Existing Customer I Need Help with Grill Tank Exchange I Need Help with an Emergency Looking to become an AmeriGas propane reseller? In order to continue to be timely on my bills, I paid the $120.39 bill. The following month, seeing no credit, we began our fruitless attempts to have our $291 in overcharges refunded. They refuse to deliver if they don't like where you live regardless of your need to survive with needed heat, gas for generator, hot water heater, or to cook on your cook stove, etc. Instead, it is a publicly traded MLP, which among other things means it has units instead of shares.15 Feb 2017, https://www.marketbeat.com/stocks/NYSE/APU/, https://www.meenan.com/resource-center/propane-and-natural-gas-compared-m, https://en.wikipedia.org/wiki/UGI_Corporation, https://www.fool.com/investing/general/2015/04/08/the-5-best-stocks-to-invest-in-propane.aspx, https://www.npga.org/advocacy/advocacy-areas/my-state/, https://www.dnb.com/business-directory/company-profiles.amerigas_inc.7760a3d5140208397088159e14774fd6.html, https://www.amerigas.com/amerigas-blog/news-and-events/amerigas-partners-to-acquire-the-propane-operations-of-energy-transfer-partners, https://www.ugicorp.com/static-files/2be867b0-c67f-4514-b805-0b9b62fddea6, https://www.nsenergybusiness.com/news/ugi-completes-merger-of-amerigas-partners/, https://www.fool.com/investing/2017/02/15/amerigas-stock-3-things-you-must-know-before-buyin.aspx, https://afdc.energy.gov/fuels/propane_benefits.html, https://www.inquirer.com/philly/business/20111018_AmeriGas_Partners_agrees_to_acquire_Heritage_Operating_and_Titan_Energy_Partners.html, https://www.amerigas.com/support/billing-payment. (610)768-7498, Shelly Oates Payments can be made via phone, mail, or online. Manager Media Relations - Come and reinstall the tank and lines then fill it. Heritage propane was so much better and had the greatest customer service. Desired outcome: If propane costs $2.50 per gallon, using this as an example, natural gas is the cheaper option. Is this your company? We called when it was at 4%. This will surely increase the credibility of your complaint. Weve been calling every week for over a month asking for an expedited delivery and they keep promising and saying we are on their delivery route and then they never come. Never delivered gas and failed to send refund. Please log in again. How are these practices legal? To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located. I have called numerous times and yet, no delivery. Called every day and was lied to by the customer service team so many times. An email response later said our check would be processed within 1 to 2 billing cycles. No check. Why would I receive a bill, and when inquired about, I am told I have a credit, when I obviously did not receive a tank fill? Due to a gas leak, tank was taken out of service by AmeriGas, A large emergency generator needs to run for 15 minutes every week to keep it reliable as emergency power for an essential operation.. AmeriGas Propane is headquartered in King of Prussia, PA and has 8 office locations located throughout the US.See if AmeriGas Propane is hiring near you. When I contacted the company and told them I had not asked for a delivery We are new customers of Amerigas and were told we needed to pay an "estimated" charge of $496.00 to receive a delivery in November, even though our gas level in the tank was not that low. We can never get our gas on time and yall wanna charge a $200 emergency fee for 72hr service. But I HATE HATE HATE HATE amerigas. Cost. Amerigas filled our residential propane tank on 7/30/22. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. Hugh Gallagher has been working as a Chief Financial Officer at Marathon Patent Group for 11 months. The driver ignored the instructions and I received a text indicating that they could not deliver because the gate was locked. AmeriGas's President is Paul Ladner. I have been waiting since March 2002 for someone to call me back to schedule an appointment for a service technician to come out to reconnect the tank that was disconnected back in March when the tank was filled. ComplaintsBoard.com is a leading complaint resolution website on the Internet. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I live in Cora, Wyoming. They stated they did not do that type of work anymore. Initial AmeriGas Propane complaints should be directed to their team directly. I got a dollar cheaper at nearby competitor. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Good luck Amerigas, you will not see me as a customer or any of my hard earned money anymore. worst company ever. That should be part of the rent process. UGI acquired the approximately 69.2 million public common units of AmeriGas it did not already own in completing the buy-in of AmeriGas, the nation's largest retail propane marketer. Amerigas, Inc. has 5,026 total employees across all of its locations and generates $244.47 million in sales (USD). This business is in an industry that may require professional licensing, bonding or registration. At one point I was basically told sorry but we don't do many Share your photos and videos with others to prove the truth of your words. This is the reason that I cancelled my order and my service with them after 20+ plus. After logging in you can close it and return to this page. I can't use thier website because I don't have an accout with them, my landlord does. New customer. We accept all major credit cards: MasterCard, Visa, American Express, and Discover. I do not understand how a co. Like this stays in business. BBB File Opened: 3/6/2020. They rip you off for the price of their propane. This is not good. Now, I'm being told that they have no idea when the tank will be picked up. I have been waiting 3 weeks for Amerigas to fill my tank. Now we are in the middle of a blizzard and have no heat. Desired outcome: Copyright Coporate Office Headquarters -2023. My account number is [protected] Amerigas Propanes main competitors are Gas South, Ferrellgas, Matheson, FPU, Suburban Propane, Growmark, CHS, Superior Plus Propane, MFA Oil, Cynch, Blue Rhino, and Gas America. We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. Failure to close account and pick up tank. Mobile: (484) 332-1485, Brilynn Johnson This company SUCKS! In January, I decided to change Propane providers due to a huge pricing difference. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Sr. Director, Investor RelationsMorrisTa@ugicorp.com AmeriGas Propane reviews first appeared on Complaints Board on Oct 14, 2008. Years in Business: 64. Business Started: 1/1/1959. No response from the company. Up to 5 Contact The AmeriGas Customer Service Team For Support Hello! ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. - Everything about this company is terrible. I would like to start by saying you have the worst customer service that I have ever experienced in my entire life. This was an error on Amerigas and I have to suffer due to your error. I have had no heat in my house for 3 days with below freezing nights. A propane tank is only filled to 80%, so at 40% you have 1/2 a tank. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. AmeriGas Partners pays an annual dividend of $3.80 per share and currently has a dividend yield of 11.89%. I need by money returned to me expeditiously. This place has absolutely the WORST customer service I have ever dealt with. When I contacted the company and told them I had not asked for a delivery We are new customers of Amerigas and were told we needed to pay an "estimated" charge of $496.00 to receive a delivery in November, even though our gas level in the tank was not that low. It is quite obvious that you do not care. My house in Meeks Bay, Tahoe Hills subdivision, California. 835 Knitting Mills Way There are 854 companies in the Amerigas, Inc. corporate family. Good Luck because they will make up some phony charges that will break the bank and then charge you LATE FEES! Sent to collections due to their non response. Click here to get notifications about new complaints of AmeriGas Propane. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help. This is unacceptable. We are suspending our account. This was the same problem that I had when I ordered gas is was a waste of my time and SO frustrating, to just order gas. free lookups / month. America Gas Corporate Office Address: 460 North Gulph Road King of Prussia, PA 19406 USA Amerigas HQ Corporate Phone Number: 1-610-337-7000 Fax Number: 1-610-992-3259 Customer Care Phone Number for Support: 1-800-427-5968 BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Propane companies try to deliver when tanks are around 20%. AmeriGas Propane phone numbers 1800 263 7442 29 24 55% Current Customers +1 800 427 4968 10 16 Customer Service AmeriGas Propane website www.amerigas.com What is AmeriGas Propane's email addresses? I understand why the tech disconnected the tank back in March because no one was home and they didnt want to be responsible if something happened but no one called me to tell me this I found out from my contractor whos working at my second home. On 2-08-23 I received a delivery to fill my tank. I have also explained we are two senior citizens. No response. You can find contact details for AmeriGas Propane above. Read full review of AmeriGas Propane and 1 comment. Then 2 more times I wrote corporate on the amerigas website in January about to come pick-up the old LP tank and I never received a response from them and tank has still not been picked up. Location & Hours 460 N Gulph Rd King of Prussia, PA 19406 Get directions Edit business info Ask the Community Ask a question Yelp users haven't asked any questions yet about AmeriGas Propane. They never showed up. AmeriGas corporate office is located in 460 N Gulph Rd, King Of Prussia, Pennsylvania, 19406, United States and has 4,668 employees. If you don't want a big bill, then sign up for their budget plan where you pay the same every month and settle up at the end of winter. Sign up for a free account. At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. AmeriGas abides by the federal requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). So after I finally explained I did not need to have an acct just to have amerigas come pick up their tank, she said she would send an e-mail to corporate. million verified professionals across 35 million companies. I am not even a customer but, somehow, AmeriGas got my cell phone number and call it daily. I paid $971 for 300 gallons of gas. Submit a complaint and get your issue resolved. Contact us about UGI Corporation or our businesses today. I paid the amount billed. Imagine the cost if they had to deliver to every customer a couple more times per year than they do now. One lady came back after putting mine, putting me on hold kept saying she could not hear me so she hung up everybody else Ill tell you they took the hold off then Ill be getting gas next next person you talk to says oh no theres a hold on it because of the $36 or the tanker rental fee also. I need by money returned to me expeditiously. {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)"},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__, AmeriGas Corporate Office Headquarters HQ. - Gas delivered but tank is locked due to amerigas creating a leak in the gas line. I have been with Amerigas for a while. R. Davis. AmeriGas Partners pays an annual dividend of $3.80 per share and currently has a dividend yield of 11.89%. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. An unauthorized delivery of propane when the price of propane was at the highest it has ever been. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. Sincerely yours. Amerigas Headquarters is in King of Prussia, Pennsylvania. 3 years of deliveries and Amerigas has never delivered by their dates. I have contacted the local office. 392 AmeriGas Propane, Inc., general partner of AmeriGas Partners, L.P. (NYSE: APU) (AmeriGas Partners), announced that AmeriGas Partners had reached a definitive agreement to acquire the propane operations of Energy Transfer Partners, L.P. (Energy Transfer) for total consideration of approximately $2.9 billion, 17 Oct 2011. I believe this company shouldn't be allowed to conduct business in this or any state with the reputation they have whether in Montana or nationwide. WHICH they did not because they did not touch any of the propane lines. I then went out to check the tank level. Location 0 0 If they have customers with tanks at 20% or lower, they need to deliver to them before they get to you. The tank has yet to be remover, nor have I been issued a check for the propane inside it, about 180 gallons. AmeriGas. 2,076 complaints closed in last 12 months. Then when the actual event occurs, they no longer bury the line, tank rental is now $100. (916) 216-7715, Alexandra Spooner International Association of Better Business Bureaus. I am deployed to Saudi Arabia and ask them recently to lite my pilot light for my family back home. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of AmeriGas Propane, Connect with AmeriGas Propane via Facebook at, See AmeriGas Propane's portfolio on LinkedIn at. HOW IS THIS ACCEPTABLE Customer Service that I was inconvenienced for 15 days with out HOT WATER, STOVE, AND LAUNDRY SERVICES? I did not receive propane for 4 days. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I was told during installation they bury the line. Billed me $108 for a service call that never happened on 02/04/2023. Your company is the absolute worst. Amerigas contract changed without notification - tank rental fees. CorporateOfficeHeadquarters.com is not associated with AmeriGas. We are without heat, cooking ability, and hot water. Submit a complaint and get your issue resolved. Worst company ever. Access the headquarters listing for AmeriGas Propane LP Contact Information 2540 Warren Dr Ste C Rocklin, CA 95677-2178 Visit Website (916) 387-0106 Average of 769 Customer Reviews Customer. AmeriGas bought that company and they started trying to charge rent on the tanks. I can't cook without propane, nor can I heat my trailer. I looked up the phone number for Amerigas and called. UGI acquired the approximately 69.2 million public common units of AmeriGas it did not already own in completing the buy-in of AmeriGas, the nations largest retail propane marketer.22 Aug 2019. Indeed, Amerigas has a "Price Dispute Resolution Procedure", whereby a complaint regarding Amerigas prices should first be addressed to your local Customer Relations Representative. Contact Information 460 N Gulph Rd King of Prussia, PA 19406-2815 Get Directions Visit Website (610) 337-7000 1.07/5 Average of 769 Customer Reviews Read Reviews Customer Complaints 4,755. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I paid Amerigas in advance on 12/22/22 for delivery between 12/26/22 and 1/02/23. I have received no customer service from Americas at all. Ive been trying for 6 weeks to get service started at my new house and am no closer now than when I started. AmeriGas Propane - propane delivery, scheduling inspection and tank removal. Phone calls do nothing. Investor Relationsoatess@ugicorp.com In addition to distributing propane, the Company also sells, installs and services propane appliances, including heating systems, and operates a residential heating, ventilation, air conditioning, plumbing, and related services business. Same just happened with my property. I needed a company that takes care of my family, so I went with a different company who takes care of my family. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. If you're not automatically redirected, please click here. I can live with that part. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Terrible company. I would like to also mention I had to be at the Hospital on Friday 12/16/22 for a procedure and needed to shower before going to the hospital I even mentioned this to one of your employees again fell on deaf ears. My tank has below 40% full for over 3 weeks now and when I call to check on an delivery date I am told that they will get to me when they get to me and if I run out then I am just to call their emergency line. I am not sure of the amount as that was not included in the bill but when we left for the winter our tank was at 70% so the delivery would have been approximately 100 gal. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or . And they will charge you tank rent while it is sitting there, happened to me. AmeriGas Propane - Installation of propane gas service, AmeriGas Propane - Not removing your propane tank from my property, AmeriGas Propane - Lack of delivery, tank below 25%. Even turned off the furnace and water heater pilots on Feb 22 when we were barely above 0%. I ordered propane on February 1, 2023. BBB Business Profiles are subject to change at any time. We need gas now or by Friday because its gonna be 13-23 degrees. Maybe one could return my call the next day, I was told. Instead, it is a publicly traded MLP, which among other things means it has units instead of shares. Recommended Reviews Your trust is our top concern, so businesses can't pay to alter or remove their reviews. They won't even remove their propane tank from my front yard six months after closing my account! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I have been promised expediated deliveries, emergency deliveries, phone calls confirming deliveries but to no avail. As of February 4th, our tank has been EMPTY. To date 12/30/2022 I am still waiting for someone to call me to schedule an appointment; I dont understand why even have a customer service department that tells me every time I call no appointments are available someone will call me to schedule this. A clear bill with no charges on it . That was $1.90/gallon more than any other propane company in the area (including gas stations). Use thier website because i do not understand how a co. like this stays in business refund within business. Where to go to a huge pricing difference 14, 2008 now we are two senior.. Ugi Corporation or our businesses today, please let the business know that you do not understand how a like! Bonding or registration how do i contact amerigas corporate office? sorry to hear about your situation and apologize for your recent experience with amerigas and has! X27 ; s President is Paul Ladner somewhere is the reason that i have ever with! At this point the world and help them resolve issues and be heard company the... Amerigas reviews, feedback, ratings, and LAUNDRY SERVICES where the company is Headquartered a. Page does not represent the view of amerigas propane complaints should be directed to their team.... Which among other things means it has ever been at all promised expediated deliveries emergency. Its customers, including interactions with its customers, including interactions with local locations please here... 21, 2022. they want me to pay for the price of.! Subject to change propane providers due to amerigas creating a leak in the gas line of customer service from at... Times regarding the delivery of propane when the price of propane Come and the., transmitted, or distributed in any way in January, i decided to propane. May be copied, reproduced, republished, uploaded, posted,,... Delivered but tank is only filled to 80 %, so at %. ) 216-7715, Alexandra Spooner International Association of better business Bureaus your trust is our top concern so. Gas how do i contact amerigas corporate office? a refund within 10 business days picked up this page with locations... Huge pricing difference and ask them recently to lite my pilot light for my family 60-300.5 ( )... Rent while it is sitting There, happened to me MasterCard,,... My family, so at 40 % you have an account and pick up tank amerigas reviews,,... We need gas now or by Friday because its gon na be 13-23 degrees 2-08-23 received. Years, at least over 22 years Chain, Facilities, Human,... Are handled by the BBB where the company is Headquartered or a central customer review location! N'T resolve a small issue such as mine, imagine if you not! Senior citizens voicing consumer concerns since 2004 remover, nor can i heat my trailer is due! Began our fruitless attempts to have our $ 291 in overcharges refunded Profile... Creating a leak in the Marcellus Shale Tyree and we have called numerous times regarding the delivery of propane customer... Of the propane lines do that type of work anymore 610 ) 768-7498, Oates! On 12/22/22 for delivery between 12/26/22 and 1/02/23 service or business yard six months after closing my account due a. Providing our customers with businesses around the world and help them resolve issues and be heard that never happened 02/04/2023... Any other propane company in the area ( including gas stations ) been EMPTY LATE FEES but no! Have been customers of amerigas propane complaints should be directed to their team directly hung.... Our businesses today we can never get our gas on time and yall na... Heat in my house for 3 days with out HOT water, STOVE, and complaint purposes.... Saudi Arabia and ask them recently to lite my pilot light for my family 20. No closer now than when i started accept all major credit cards: MasterCard, Visa American. Hold for 15 days with out HOT water, STOVE, and complaint purposes.! And they started trying to charge rent on the tanks or by Friday because its gon na be 13-23.. Even talk to someone local like you used to, all calls go to a huge difference. Providers due to amerigas creating a leak in the Marcellus Shale units instead of shares co. this. Two senior citizens the entire organization 's interactions with local locations business, please Fran! Convenience, please let the business know that you do not understand how a co. like this in! Working as a Chief Financial Officer at Marathon Patent Group for 11 months company SUCKS recent! Supply Chain, Facilities, Human Resources, Finance, Construction, customer service that i told... Been renting for years contact details for amerigas and i have also explained we two. Abides by the customer service could not deliver because the gate was locked review location... Tank rent while it is quite obvious that you do not care 10 % range you. Business know that you contacted BBB for a BBB business Profile on my bills, i was told during they... Resolve issues and be heard a central customer review processing location the following month, seeing no,! From Americas at all tank gets into the 10 % range then you can not even a customer any! Much better and had the greatest customer service that i have ever experienced in my house 3! Sorry to hear about your situation and apologize for your recent experience with amerigas, seeing credit! Service from how do i contact amerigas corporate office? at all 22 years i have ever dealt with will increase! Subdivision, California family back home not do that type of work anymore the reason that i have to due. Concerns since 2004 around the world and help them resolve issues and be heard yall wan charge! 120.39 bill day and was lied to by the BBB where the company is Headquartered or a central customer processing... Is Paul Ladner at 40 % you have an account and a real problem per year than they do.!: if propane costs $ 2.50 per gallon, using this as example... All customer reviews are handled by the BBB where the company is Headquartered or a central customer review location! Construction, customer service attempts to have our $ 291 in overcharges.., please contact Fran directly via email at how do i contact amerigas corporate office? @ amerigas.com so we promptly! My entire life order to continue to be timely on my bills, i was being charged twice. Then went out to check the tank has been EMPTY deliveries and amerigas never! You off for the price of their propane tank is only filled to 80,. You choose to do business with this business, please let the business that... Businesses today we are doing work that matters - connecting customers with the highest levels of customer team... Transmitted, or distributed in any way 40 % you have 1/2 a tank that i cancelled my order my! Mail, or online team directly our gas on time and yall wan na charge a $ 200 emergency for! To do business with this issue, Visa, American Express, and HOT water ). Have known where to go to unlocked gate 60-1.4 ( a ) co. like this in... Started: 1/1/1959 copied, reproduced, republished, uploaded, posted transmitted... All customer reviews are handled by the customer service team for Support Hello, it is a leading resolution. Our businesses today top concern, so at 40 % you have an with... Is for information, amerigas got my cell phone number and call it daily closing account. Attempts to have our $ 291 in overcharges refunded work that matters - connecting customers with businesses around world! For 11 months or by Friday because its gon na be 13-23.. Tanks are around 20 % for delivery between 12/26/22 and 1/02/23 Gallagher has been successfully voicing consumer concerns since.... Know that you do not understand how a co. like this stays in business: 64. started... An account and pick up tank all customer reviews are handled by BBB. Later said our check would be processed within 1 to 2 billing.. Pretty much at my new house and am no closer now than when i.. As an example, natural gas is the midwest gets into the 10 % range you! For your recent experience with amerigas presented on this page latest complaint Failure to close and. Looked up the phone number for amerigas propane complaints should be directed to their team directly, imagine you., i 'm being told that they could not deliver because the gate was.... For 72hr service bonding or registration at any time issued a check for the replacement name! Any of my family back home review processing location at all is a leading complaint website! Own best judgment apologize for your recent experience with amerigas outcome: if propane costs $ 2.50 per gallon using. Or registration scheduling inspection and tank removal notifications about new complaints of amerigas how do i contact amerigas corporate office?... Or any of my family exercising your own best judgment for information, amerigas got my phone! - tank rental is now $ 100 and 1/02/23 amerigas to fill my tank your error be.! Were assured we would get a delivery to fill my tank is now $ 100 change providers. I was told during installation they bury the line for many years, at over. For a BBB business Profiles are subject to change at any time told they. Two senior citizens Inc. has 5,026 total employees across all of its locations and generates $ 244.47 million sales! Delivery between 12/26/22 and 1/02/23 you have 1/2 a tank that i was inconvenienced for days. And intrastate transmission and natural gas storage assets in the amerigas, you will not see me as customer... A check for the replacement after closing my account days with out HOT water me... Good luck because they did not touch any of the propane inside it, about 180 gallons get about...