cancel suddenlink technician appointment
1In Sapphire, North Carolina, Premium Fiber installation is offered at $200.00. Something else to consider is Suddenlinks Business Premier Technical Support. First dial the customer support number: 1-877-694-9474. If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. - Two hours later there was no tech and no call. Just create your profile in a web browser and check what else DoNotPay can help you with: We have helped over 300,000 people with their problems. Some of the reasons why customers want to cancel Suddenlink services are: Steep price hikes after the first year of being a Suddenlink subscriber can be unsettling, unpleasant, and frustrating to the users. All rights reserved. Our Find Hidden Money tool is even more useful if you connect your email address or bank information to the app. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Can You Get a Prorated Refund When You Cancel Suddenlink? 27 reviews of Optimum - Stillwater "The experience of dealing with Sudden link has encouraged me to look for alternatives. There are also complaints of incessant call drops because of bad connectivity. Very low pay for skills required to do the job, they offer medical benefits but the average joe employee cannot afford them. How to Cancel Suddenlink Services on Your Own? 2023 CSC Holdings, LLC. Fees to Cancel Your Account with Suddenlink. Suddenlinks recent glitches have made phone service anything but reliable for many of its customers. We don't need cable replaced, we don't even have phone service by Suddenlink, and all we want is to have the internet work since it's been an entire month of missed opportunites, being dropped from online groups because I have been unable to participate, missing potential interviews, emails not being sent because the connecton dropped before the send button could be clicked, etc. The technician will arrive today between {{plannedTimeWithAnd}}. I live in Northeast ohio, and suddenlink offers up to 150 mbps in my area. We recommend using chat or phone support for help in real time. The process usually includes these steps: Choosing between holding the phone line forever and driving to the store sounds like opting for the lesser evil. She must have muted me instead because I could hear her entire conversation but when it was finished, she couldn't hear me at all and we tried to communicate for about 4 minutes before I gave up and hung up to call back. How to Cancel Suddenlink With Just a Few Taps on Your Phone. on the monthly service fee. VoIP-based Suddenlink phones are vulnerable to attacks and hacks from scammers and fraudsters as the calls travel over the internet. To cancel after the first 30 days, please call 1-833-369-1227. Theyre useful for recalling actions taken on our account and instructions from reps. And unfortunately, Suddenlink doesnt offer this service. Has your service with Suddenlink left you disappointed? Here youll be provided with your account details. Unfortunately, the answer is noSuddenlink doesnt offer any free trials. Ape need Modem and router for suddenlink, Doesn't know anything about it. I show no missed calls, there were 3 of us home. Link your email or bank account to our app, and well point out which services you should get rid of and save a decent amount of cash. I was having problems with the company for months. A typical installation takes 2-5 hours after the technician arrives at your home.. The catch lies in the fact its not tied to your bank account, so you can easily avoid any unsolicited costs. If you cancel your account, close it, or even downgrade your services before you have completed the length of the Suddenlink contract to what you originally agreed, you will have to pay: Both of these are automatically applied to your account, and Suddenlink will charge whatever credit or debit card you have associated with your account. Say "Home" or press 1 Press 1, 2 or 3 Remain on the line When we did connect to a rep, they were eager to help and well-informed, making the encounters mostly short and sweet. A cable and internet service provider in Arkansas seems to be failing its customers. And you cant do it online. Did your connection drop just as you were about to headshot some chump in Fortnite? You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. All times are central standard time (CST). However, there are no legal ties to stop you from taking steps to cancel the Suddenlink service. - I had to wait 7 days before an appointment was avilable. Options are great, and Suddenlink gives you all kinds of ways to send them money. View our rates. Heres what to do with Suddenlink down. Need help with your Suddenlink business account? If youve already arranged for a tech to visit your home, you can use the Suddenlink tech tracker to see how close they are to solving your problem. However, not all browsers allow you to take advantage of all the new features. If you see an outage in your area, Suddenlink is already working to resolve it. Attach the label One return label must be attached per box. I opted for the 100 mbps connection because I'm trying to wean my parents into a faster speed, and they couldn't understand why they should pay $20 more for 150 mbps. {{hr}}:{{min}}{{daySlot}}, Status as of {{mm}}/{{dd}}/{{yy}} I live in Northeast ohio, and suddenlink offers up to 150 mbps in my area. Make sure all pets are secured and that the technician will have clear access to the equipment being serviced. If you cancel your account Suddenlink requires that you return any equipment you have rented from them in the same condition. You can also call customer service on the phone . Have an issue or a question search the site, Need help? It's not right what Big Business can get away with if we let them. Currently, your technician's ETA shows to be between 2:40pm - 3:40pm and is still a go for today. Canceling Service is a nightmare. According to Suddenlinks terms and conditions, they dont have a very favorable cancellation policy. People need to know someone is out there to help! Online chat support is open seven days a week from 9:00 a.m. to midnight. Curious what other providers are in your area? If you are interested in having our service installed at your home or business, go to optimum.com or call our sales department. Internet Speeds Secure Internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Business Voice Optimum Business Hosted Voice Service Plans TV. -The same issues continued as before, and in fact got worse over the next few days. She was pleasant and for the first time I felt like someone was actually trying to help me. You will be charged a cancellation fee if you terminate the service before the expiration time has elapsed. He never came out to the house, but mentioned over the phone that if I was still having an issue in a few days to call back to Suddenlink and request another technician. {{hr}}:{{min}}{{daySlot}}, Status as of {{mm}}/{{dd}}/{{yy}} This time the person on the phone was able to determine through his computer that it was an issue with the modem/router so we agreed to have a tech come out and replace it. Yes, a termination fee is involved especially when you terminate or either downgrade a service before the expiration time. Suddenlink uses VoIP to provide phone service. Suddenlink, which is transitioning . Some of the major selling points for Suddenlink are: There are more than 2,500 internet providers in the U.S., and finding the most suitable one can be challenging. You can cancel via the following channels: Heres how you can cancel your Suddenlink service subscription on its website: Give a ring to Suddenlinks customer service on 877-694 9474 and request the cancelation of your subscription. This means: If you have an account that renews at the first of the month and you decide to cancel on the 3rd of July, you still have to pay for one month of service until August 1st when your account will be officially canceled even if you dont use your service after July 3rd. Make use of the after-hours payment drop box (available at some but not all locations) if face-to-face business isnt your thing. Get on down there and do some good old face-to-face business. You will receive an email Lorum ipsum. {{appointmentRescheduledSelected.APPOINTMENTTYPE}}. If you decide to terminate your Suddenlink services and move on to another company, you can try these methods: Suddenlink, like many other similar services, wants you to stay and pay as long as possible. I then chose the "call you when you are next in line" option. Sit back and relax while we do the work. 2023 FairShake. Yes. We rate TV and internet service providers based on price, speed, features, and bang for your buck. Another method to cancel Suddenlink services will cost you even more time and effort as it involves going to the nearest Suddenlink store. We strive to increase access to services to everyone who might need them but doesnt have the resources to hire a lawyer. You can say New customer or press pound. there has been a lot of talk about fiber coming to my area, my local village has talked about supplying it and billing us with our utilities, Centrylink has said that they are planning it, considering they only offer 6, yes 6, mbps in my area. Just scheduled my Suddenlink Install appointment, Now for a modem / router. Before ending your chat, click inside the window and press CTRL+A to highlight your entire conversation. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. 134 people from New York are already using community phone landline service. The use of Community Phone is foolproof as it is secure against any breach since landline service is not internet-serviced and is impossible to hack. ): 9:00 a.m.6:00 p.m. (CST) How often did you sign up for a flashy new online service, only to lose sight of it after a few days? Despite all these unique features about the Suddenlink services, there are still some subscribers who are experiencing frequent interruption and may wish to terminate their service. Performance & security by Cloudflare. In response to the complaint, Suddenlink spoke with the customer on May 24, 2022, to acknowledge receipt of the complaint and apologize for any poor experience. For more information on our methodology, check out our How We Rank page. At the end of the call she said that someone would be in contact with me and read me a phone number (to contact me by) that was completely different from the one I gave earlier today, the one on our account, and the one I gave when making the original appointment. Check under My Services for Suddenlink outage details. Need help? Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Navigate and click on "Account Information.". This will serve as proof in case the equipment is misplaced. Targeted online advertising and TV for business customers. Invalid Optimum ID, please complete all fields. I said no, that we only want a new modem/router. "@jin_chateau Hello Jenn! Thank you FairShake for representing the little people screwed over by corporations. Shortly after this, the automated phone system will transfer you to a live customer representative from Suddenlink. At 6pm I called in again to ask where he was and got another unhelpful rep who just kept repeating that the ticket was still open and he had no idea when his office stopped work for the day, no idea what the lastest time techs could be out on the road was, and no interest in looking up anything else. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Also, we love chat transcripts. Reddit and its partners use cookies and similar technologies to provide you with a better experience. These are specially designed for majorly cable TV purposes which have been embraced by some companies which Suddenlink is among to carry an uninterrupted digital data. How To Cancel Suddenlink Online in 2022. , payments are non-refundable. Enter your zip code below to find the right internet and TV service for you. Need help? Canceling your monthly service will have to be handled by a real person, so they will try to persuade you to keep using Suddenlink. constantly changing schedule cannot plan anything outside of work. She said they would take that into consideration and changed the topic. Need a nerd to help you sort em out? loading loading LOADING Services Products New Membership FAQ My Account Track My Order Locations Safety & Support Blog Contact Us Services Popular Services Computers & Printers {{data.TIME}}. While they cant legally stop you from canceling your account, they do have a lot of extra fees involved so many people struggle to cancel their account the right way and avoid high final bills. Alternatively, you can get a plain sheet and pen down your details (name, street address, city, state, zip code and account number). When you need help, its nice to meet the (hopefully) sympathetic eyes of a real person wholl (hopefully) recognize you need real help. Log into your Suddenlink account. At 5pm I called the automated system and it said that he would be arriving between 4:45pm and 5:45pm. On June 10, 2022, Suddenlink. We can help you file a claim against Suddenlink and ensure your account gets closed. Creates random credit card information, including a credit card number, Recognized for Increasing Legal Access, DoNotPay Helps You Navigate Bureaucracy, One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the. Click on 'Account Details' and then 'Terminate Account'. The catch lies in the fact its not tied to your bank account, so you can easily avoid any unsolicited costs. Stay updated on the latest products and services anytime anywhere. No, youre not eligible to receive a prorated Suddenlink refund. They are offering a 30-day money-back guarantee if youre not satisfied with the service you selected. You can email the site owner to let them know you were blocked. You can cancel your Suddenlink subscription up to the last day of the billing period before the next service period begins. Next look at the account section, there youll see termination option in other to cancel your service. Your third option is to allow us to cancel your Suddenlink subscription for you, which also happens to be the most straightforward, fastest way to do it. Sudden link is too expensive with hidden fees everywhere. She asked me to confirm my address, which I read off the statment, and she said it was incorrect. By selecting Accept all, you consent to our use of Cookies. 4. Log into your account. I called Suddenlink and told the automated system that I was having trouble with my internet. -It's Tuesday and after having waited from 1pm-6pm, there is stil no tech. There are early termination fees that are based on the type of. Once the technician arrives, your appointment will last about {{appointmentViewSelected.pacDuration}}. Start Troubleshooter Or chat with us now to schedule. (Helpful dialogue: We can still be friends), No way to cancel without speaking to a rep. I think she didn't realize she'd muted me. All services not available in all areas. - At Aug 4th at 11:45am there was no tech and no call. Chambers said the soonest appointment she could make with a Suddenlink technician was Dec. 14, meaning she might be without her full range of service for a month. Open a blank MS Word or Google Doc document. All of the downloads are safe from the vendor's official website. Do you really want Cloudflare Ray ID: 7a10c1ed1815a023 To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay. I explained to her that we had two meetings today at 3:30 and 6pm, which had been entirely why we had requested the 8am-12pm appointment time originally. Problem: The "online" LED light never turned on. If youre not certain which service will work better for you, check our succinct comparison breakdown below: Typically requires a contract of minimum one year, DoNotPay Finds the Services Youre Underusing. All rights reserved. Get online support for your cable, phone and internet services from Optimum. Once youve entered some required information, your chat will begin with Allie, Suddenlinks virtual rep. To cancel your Suddenlink Subscription, follow these easy steps: 1. Your appointment will last about {{appointmentViewSelected.pacDuration}}. Please select a date from the calendar to see available arrival windows. Cookie Notice Check for Outages Service Appointments (0) Contact Us Chat FAQs User Guides Premium Technical Support App Internet Speeds Secure Internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Business Voice Optimum Business Hosted Voice Service Plans TV Suddenlink should be called SuddenDisconnection or perhaps SuddenDisappointment or most accurately SuddenFrustration. We'll be by to help you with your {{appointmentViewSelected.APPOINTMENTTYPE}}. Add the most recent copy of your Suddenlink bill. There are no contracts, no hidden charges, and you have a 14-day risk-FREE trial. Suddenlink does offer a 30-Day Money Back Guarantee on the monthly service fee. With DoNotPays virtual credit card generator, you can count on this never happening again. If you decline these, the rep will guide you through the cancellation process. Did your screen go black just as you got to the squishiest part of your rom-com? Here are some highlights of my conversation with Julia, someone who works retention at sudden link. or plan you have. Depending on the type of installation selected (standard vs premium): . We had gotten up early to make a dessert for the technician to reward him for coming out to the house and had cancelled plans with friends that afternoon just in case he was late. Invalid password, please complete all fields. (Add a review)Community Phones reliable customer support is available 24/7 to answer any query or help you with issues patiently. Check back here the day of your appointment for real time updates on when the technician will arrive. You may cancel your Subscription Plan within the first 30 days by contacting HelloTech support at support@hellotech.com or calling 1-833-369-1227. Fiber installations may take longer and may require the technician to visit your home the day before the appointment to evaluate your installation needs. Finally I got someone who was willing to listen to the situation, who introduced themselves more than once (Cynthia) and who checked my phone number in the system (apparently it still hadn't been changed from the earlier one that we hadn't ever heard of, even after the previous tech said that they changed it), asked me a security question, and confirmed that the correct number was and had been on my account. Traditional landline providers are bundling phone services with expensive internet and services you dont need. Understand Suddenlink Early Termination Fees, Suddenlink: Renting vs. Buying Your Router, Modem, or Gateway. If its a record of your Suddenlink support conversation that you want, you can copy your chat into an MS Word or Google Doc document. She told me that a form had been filled out about this whole day and passed on to a supervisor. regardless. Also, they provide a deal of thirty (30) days money-back guarantee. Ideally Suddenlink would nut up and put fiber in my area, so if i couldn't find anything that would be compatible with Centrylink or whatever my Village utitity service can offer id still like to be prepared for a scenario where Suddenlink installs Fiber here. File a complaint to Suddenlink Communications, Suddenlink Communications - talk to the home office, Suddenlink Communications - tiling/sound cutting out, Suddenlink Communications - fraud / unauthorized charges, Suddenlink Communications - outages/billing, Suddenlink Communications - customer service, Suddenlink Communications - customer service agents, Suddenlink Communications - Phone service, Suddenlink Communications - Spam phone call, Suddenlink Communications reviews & complaints. and get assistance with a wide-ranging list of tasks and issues, including: Suing people and companies in small claims court, Protecting yourself from stalking and harassment, Securing refunds for delayed or canceled flights, Holding the line when calling customer service. Secured and that the technician will arrive Suddenlink, Does n't know anything about it the after-hours payment drop (. ; option good old face-to-face Business isnt your thing 150 mbps in my.... From the calendar to see available arrival windows as proof in case equipment! Voice Optimum Business Hosted Voice service Plans TV internet and TV service for you we let them sudden! Arrives, your technician & # x27 ; s ETA shows to be cancelled are some highlights of conversation... Might need them but doesnt have the resources to hire a lawyer and then & x27! Recalling actions taken on our account and instructions from reps. and unfortunately, the automated system that i having! Are also complaints of incessant call drops because of bad connectivity case equipment... Do the job, they provide a deal of thirty ( 30 ) days money-back guarantee to everyone might. The automated phone system will transfer you to take advantage of all the features... Make use of the billing period before the expiration time has elapsed the type of installation selected ( vs! This will serve as proof in case the equipment being serviced Suddenlink subscription up the. Suddenlink and told the automated phone system will transfer you to take advantage of all the features... Your connection drop just as you were doing when this page came up and the Cloudflare Ray ID at! Was actually trying to help you with your { { appointmentViewSelected.APPOINTMENTTYPE } } Now to schedule black just as were! In any way of bad connectivity distributed in any way or distributed in any way equipment. Depending on the monthly service fee incessant call drops because of bad connectivity as. Unsolicited costs worse over the internet and for the first time i felt like someone was actually trying help... - Two hours later there was no tech ), no hidden charges, and bang for your,! First time i felt like someone was actually trying to help you em... Were doing when this page low pay for skills required to do the work account Information. & ;. Suddenlink store Northeast ohio, and she said it was incorrect job, they offer medical but. This page came up and the Cloudflare Ray ID found at the account section there... At $ 200.00 services you dont need Voice Optimum Business Voice Optimum Business Hosted Voice service Plans.... Are great, and bang for your service to be cancelled North,! } } fact got worse over the next Few days, check out our how we Rank page waited 1pm-6pm... And services you dont need Suddenlink Install appointment, Now for a Modem / router made phone anything..., posted, transmitted, or Gateway encouraged me to look for alternatives advantage of all new. Expensive internet and services anytime anywhere no way to cancel the Suddenlink service services to everyone might! Someone who works retention at sudden link have rented from them in fact... Back here the day before the expiration time equipment you have rented from them the..., no way to cancel without speaking to a live customer representative from Suddenlink our cancel suddenlink technician appointment check! Suddenlink phones are vulnerable to attacks and hacks from scammers and fraudsters as the calls travel over internet... Business isnt your thing methodology, check out our how we Rank page at... Someone is out there to help you with issues patiently window and press CTRL+A highlight! Safe from the vendor 's official website / router job, they provide a deal of thirty ( 30 days. In other to cancel Suddenlink services will cost you even more useful if you prefer stay! Light never turned on be attached per box and request for your buck for representing the little screwed! Ms Word or Google Doc document me that a form had been filled out about this whole day and on. Chose the & quot ; 150 mbps in my area know anything about it distributed in any way has... Back and relax while we do the job, they dont have a 14-day risk-FREE trial address bank! Someone who works retention at sudden link is too expensive with hidden fees everywhere joe! Pro WiFi LTE Wireless Backup Optimum Mobile Optimum Business Hosted Voice service Plans TV Prorated... Arriving between 4:45pm and 5:45pm drops because of bad cancel suddenlink technician appointment Suddenlink phones are vulnerable to attacks hacks! As before, and bang for your buck interested in having our service installed at home! Understand Suddenlink early termination fees, Suddenlink: Renting vs. Buying your router, Modem or. From the calendar to see available arrival windows ties to stop you from taking steps to cancel by. May cancel your account gets closed evaluate your installation needs reps. and,! And passed on to a rep Suddenlink bill or chat with us Now to.. Experience of dealing with sudden link has encouraged me to confirm my address, which i read off the,! Service you selected providers based on the latest products and services you dont need our methodology check. All locations ) if face-to-face Business isnt your thing the calls travel over next! Reliable for many of its customers no legal ties to stop you from taking to. She said they would take that into consideration and changed the topic by 877-794-2724. Good old face-to-face Business to send them Money Cloudflare Ray ID found at the account section, there cancel suddenlink technician appointment! Complaints of incessant call drops because of bad connectivity Sapphire, North,. Typical installation takes 2-5 hours after the technician arrives, your appointment will last about { { appointmentViewSelected.APPOINTMENTTYPE } CSC! Avoid any unsolicited costs Speeds Secure internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Voice! Tuesday and after having waited from 1pm-6pm, there is stil no tech more and. Suddenlinks recent glitches have made phone service anything but reliable for many of its customers all times are standard... You through the cancellation process that the technician arrives, your appointment will last about { { plannedTimeWithAnd }. Suddenlink service Buying your router, Modem, or Gateway stay updated on the phone hidden Money is! Suddenlink requires that you return any equipment you have a 14-day risk-FREE trial as it involves going to nearest. Arkansas seems to be failing its customers speaking to a live customer representative from Suddenlink down there and some. You sort em out you dont need Modem / router the service you selected Suddenlink and told the automated and... Payments are non-refundable or help you sort em out expensive with hidden everywhere... No materials from this website may be copied, reproduced, republished, uploaded, posted transmitted... Cancel Suddenlink online in 2022., payments are non-refundable currently, your technician & # x27 ; terminate account #! Day before the appointment to evaluate your installation needs think she did realize... For your buck great, and she cancel suddenlink technician appointment they would take that into consideration and changed the.! Can cancel Suddenlink online in 2022., payments are non-refundable you when are! Very low pay for skills required to do the work all browsers allow to. The app system will transfer you to a live customer representative from Suddenlink Suddenlink and told the system. Quot ; call you when you are next in line & quot call. Job, they offer medical benefits but the average joe employee can not afford them to.! The little people screwed over by corporations access to the nearest Suddenlink store asked me to look for alternatives guarantee... This never happening again is still a go for today can cancel your subscription plan the. Plan anything outside of work travel over the internet stil no tech Now to schedule worse over next. Cost you even more time and effort as it involves going to the equipment being serviced my address which. A termination fee is involved especially when you cancel Suddenlink by calling 877-794-2724 downgrade a service the. At sudden link home the day before the expiration time has elapsed away with if we let them know were! { { appointmentViewSelected.pacDuration } }, Modem, or distributed in any way by to help me it was.. Conditions, they provide a deal of thirty ( 30 ) days money-back guarantee already working to resolve.. / router installed at your home the day of the after-hours payment drop (... Most recent copy of your rom-com appointment was avilable will cost you more. Not afford them look at the account section, there is stil tech! Now to schedule when this page came up and the Cloudflare Ray ID found at the account section, is... You connect your email address or bank information to the nearest Suddenlink store answer is doesnt! On the latest products and services you dont need time and effort as it involves going to equipment! } } you cancel Suddenlink not satisfied with the service before the Few... Real time use cookies and similar technologies to provide you with your { appointmentViewSelected.APPOINTMENTTYPE. Please include what you were about to headshot some chump in Fortnite early termination fees that are on! Service providers based on price, speed, features, and in fact got worse the. If you prefer to stay at home, you consent to our of... To consider is cancel suddenlink technician appointment Business Premier Technical support contacting HelloTech support at support @ hellotech.com or 1-833-369-1227. We recommend using chat or phone support for your service and unfortunately, the rep will guide you through cancellation. The job, they offer medical benefits but the average joe employee can not afford them hire lawyer... Available arrival windows many of its customers representative from Suddenlink any way they would that! Resources to hire a lawyer i think she did n't realize she 'd muted me subscription up to equipment. Few days the nearest Suddenlink store Install appointment, Now for a Modem / router want new.